Hosted service | Choir Master CMS Documentation

📄️The hosted service

What we look after when we host your choir's site, what is left to you, and where everything is in your account.

The screens between pressing a plan's button on the home page and having a working site, one decision at a time.

How to sign in to your Choir Master CMS account with an emailed link, and what to do when the email does not arrive.

Change the name, choir and country on your account, and see what your country decides.

Make your choir's hosted site from your account page, choose its web address, and open its admin panel for the first time.

Compare the Free, Starter and Premium plans feature by feature, and see what the admin panel shows when your plan lacks something.

Take your Free site to the Starter or Premium plan from your account page, and see what changes in the admin panel afterwards.

Find an invoice, update your card, change plan, or cancel, and see what happens when a site goes back to the Free plan.

How a choir that cannot pay by card gets a paid plan, and what it receives when each invoice is sent and paid.

What the setup and migration package includes, where to buy it, what founder pricing commits you to, and what happens after you pay.

Connect a domain you own, such as www.yourchoir.org, to your hosted site by adding one DNS record.

Connect yourchoir.org without www, connect both forms of your domain, choose which is the main address, and disconnect a domain.

What to do when your own domain will not connect, shows the wrong page, or stops working, listed by what you see.

Connect a Stripe account of your choir's own so your hosted site can take card payments for tickets and gifts.

Who your hosted site's emails come from, what is sent on each plan, how announcements are queued, and your responsibilities as the sender.

Have your hosted site send announcements through your choir's own mail account, so they come from your own email address.

What each failed test message from your own mail server means, and what to do when announcements land in spam folders.

What visitors, members and administrators see when a hosted site has been paused, and how to have it switched back on.

How to get a copy of your site's data, close your account, and what we keep and for how long.

See a complete sample choir site, including the member portal, before you sign up.

Who to write to about a hosted site, a sale or a legal question, and what to say so that we can help quickly.

Where our licence terms and privacy policy are, and a plain summary of what they ask of a choir that uses the hosted service.